Like many of you, we started our transportation adventure lugging boxes on a loading dock. We worked through school, learned to dispatch, and picked up quite a bit from some amazing drivers over the years. We handled claims, dealt with over-turned trucks, maneuvered through USDA inspections with our refrigerated trucks, and shared many great days in trucking.

One thing we learned was that no matter how good we were, or how well our trucks performed, delayed payments from our customers always seem to bog us down. We didn’t want to raise a stink with our customers, but we found that not saying anything was causing us challenges. We thought about it and realized that if we were waiting this long, then other carriers were likely in the same situation.